Walk-in Drive at Home Credit for Voice Process role. 12+ candidate can apply for the post.
Table of Contents
Walk-in Drive at Home Credit -Overview
- Company – Home Credit(Walk in)
- Role – Voice Process
- Qualification – 12+
- Experience –0-5 years
- Location – Bangalore
- Salary – 0.5-2.5 LPA
Walk-in Drive at Home Credit-ABOUT COMPANY
Home Credit is a global consumer finance company that provides a wide range of financial products and services to consumers, particularly those with limited access to traditional banking and financial services. Established in 1997, Home Credit has grown rapidly and expanded its presence to various countries across Asia, Europe, and America.
The company’s primary focus is on offering consumer loans, often referred to as point-of-sale or installment loans, for purchases of goods and services. Home Credit operates in partnership with retail stores and e-commerce platforms, providing customers with convenient and instant access to credit at the point of purchase. Through its innovative and data-driven approach, Home Credit evaluates creditworthiness and makes loan decisions quickly, enabling consumers to finance their purchases without the need for traditional credit checks.
Walk-in Drive at Home Credit – Voice Process Responsibilities
- Customer Support: Handling incoming calls from customers and providing prompt and courteous assistance to address their queries, concerns, or issues.
- Inquiry Resolution: Investigating customer inquiries, understanding their needs, and providing accurate and relevant information or solutions.
- Order Processing: Assisting customers with placing orders, verifying order details, and coordinating with relevant departments for order fulfillment.
- Complaint Handling: Listening to customer complaints or feedback, empathizing with their concerns, and working to find satisfactory resolutions.
- Technical Support: Providing technical assistance to customers who encounter issues with products or services, troubleshooting problems, and guiding them through problem-solving steps.
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Walk-in Drive at Home Credit-Skills Required
- Communication Skills: Strong verbal communication skills are essential for conveying information clearly and effectively to customers while maintaining a professional and courteous tone.
- Active Listening: The ability to actively listen to customers, understand their needs, and demonstrate empathy to build rapport and trust.
- Problem-Solving: Being able to analyze customer inquiries or issues and provide appropriate solutions or escalate them to the appropriate department for resolution.
- Product Knowledge: Having a comprehensive understanding of the company’s products or services to address customer inquiries accurately and confidently.
- Customer Focus: Prioritizing customer needs and providing a positive customer experience throughout the interaction.
- Patience: Remaining patient and composed, even when dealing with difficult or upset customers.
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HOW TO APPLY FOR THE Walk-in Drive at Home Credit INTERVIEW?
To apply for the Home Credit walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Contact no.||Gagana ( 9319591144 )|
|Date||20th July – 29 July ,|
|Time||9.30 AM – 2.00 PM|
|walk-in Address:||Home Credit India 4th Floor, Purvankara Gainz, Beretena Agrahara Hosur Main Raod, Next to The cars collective Bangalore, Karnataka -560100.|
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Walk-in Drive at Home Credit – Frequently Asked Question?
What is the Home Credit walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 0.5-2.5 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.