Walk-in Drive at IntouchCX for International Non voice role. 12PASS candidate can apply for the post.
Table of Contents
Walk-in Drive at IntouchCX -Overview
- Company – IntouchCX(Walk in)
- Role – International Non voice
- Qualification – 12 PASS
- Experience – 1 – 5 years
- Location – Bangalore
- Salary –2.5-4.5 Lacs P.A.
Walk-in Drive at IntouchCX-ABOUT COMPANY
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the worlds most innovative brands.
IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americas Best Large Employers for 2022, and a Top Employer for New Grads.
Walk-in Drive at IntouchCX- International Non voice Responsibilities
- An obligation to deliver exceptional customer service
- Receive emails and chats to gather and verify required information and do utmost within their power to solve customer problems
- Demonstrate empathy and patience to the customer
- Demonstrate enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis
- Provide information to the client and place appropriate notes in system indicating exactly what action was taken or needs to be taken
- Ensure policies and procedures are followed
- Maintain thorough knowledge of systems so that information can be researched and proper information is given to customer
- Learn and retain a thorough working knowledge of all existing and new process and procedures
- Achieve assigned Key Performance Indicators e.g. Call Handle Time, Quality, CSAT & DSAT
- Attend Team Meetings/additional training sessions as scheduled
- Performs other duties as assigned
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Walk-in Drive at IntouchCX-Skills Required
- Above average verbal and written communication skills – ability to speak accurately, using proper grammar, and good enunciation
- Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
- Ability to work in a fast-paced, hectic, changing environment
- Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
- Ability to operate a personal computer
- Ability to adhere to all organizational policies and procedures
- Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
- Ability to perform basic mathematical functions
- Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
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HOW TO APPLY FOR THE Walk-in Drive at IntouchCX INTERVIEW?
To apply for the IntouchCX walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR Bangalore LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|International Non voice
|1 – 5 years
|Apoorva ( 9148186691 )
|3rd January – 5th January
|10.00 AM – 2.00 PM
|92/1B, Electronic City Phase I, Konappana Agrahara, Electronic City, Bengaluru, Karnataka 560100
Walk-in Drive at IntouchCX– Frequently Asked Question?
What is the IntouchCX walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2.5-4.5 Lacs P.A. for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information