Walk-in Drive at Mphasis For International Non-Voice Process role. Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Mphasis -Overview
- Company – Mphasis walkin
- Role – International Non-Voice Process
- Qualification – Any Graduate
- Experience – 1-4
- Location – Pune
- Salary – 3 LPA – 4 LPA
Walk-in Drive at Mphasis -ABOUT COMPANY
Mphasis is a global information technology company headquartered in Bangalore, India. Established in 2000, Mphasis provides a wide range of IT services and solutions, including application development, infrastructure services, business process outsourcing, and digital transformation. With a presence in multiple countries, Mphasis serves clients across various industries, including banking and financial services, healthcare, technology, and more. The company is known for its focus on delivering innovative and customer-centric solutions to help businesses navigate the complexities of the digital age. Mphasis is committed to driving technological excellence and enabling clients to achieve their strategic goals through advanced technology and domain expertise.
Walk-in Drive at Mphasis – International Non-Voice Process Responsibilities
- Email Support: Responding to customer inquiries, requests, and concerns via email in a professional and timely manner. This may involve addressing product or service-related questions, troubleshooting issues, or providing information.
- Chat Support: Engaging in real-time text-based chat conversations with customers to assist with their queries, resolve issues, and provide support.
- Ticket Management: Handling customer issues or requests submitted through support ticketing systems. This includes prioritizing and resolving tickets within specified service level agreements (SLAs).
- Data Entry: Accurate and efficient data entry tasks, such as updating customer records, processing orders, or inputting information into databases or CRM systems.
- Document Review: Analyzing and verifying documents, forms, or applications submitted by customers to ensure completeness and compliance with company policies or regulatory requirements.
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Walk-in Drive at Mphasis -Skills Required
- Written Communication: Excellent written communication skills are essential. This includes grammar, spelling, punctuation, and the ability to convey information clearly and concisely.
- Language Proficiency: Proficiency in the language(s) used for communication with customers is crucial, as international non-voice processes often involve interactions in multiple languages.
- Cultural Sensitivity: An understanding of cultural differences and the ability to interact respectfully and effectively with customers from diverse backgrounds.
- Active Listening: The ability to read and understand customer inquiries or concerns thoroughly and accurately, demonstrating empathy and attentiveness.
- Problem-Solving: Strong problem-solving skills to analyze customer issues, identify solutions, and provide clear, actionable responses.
- Technical Aptitude: Familiarity with relevant software, tools, and platforms used for communication, data entry, and customer support.
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HOW TO APPLY FOR THE Mphasis WALK-IN INTERVIEW?
To apply for the Mphasis walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR pune LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|International Non-Voice Process
|5th October ,
|10.00 AM – 12.00 PM
|Mphasis Ltd, Eon Cluster C: Wing 2, Ground Floor, Kharadi Infrastructure Pvt. Ltd.: SEZ, Plot No. 1, Survey 77, MIDC, Kharadi, Pune – 411 014, India
|Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.
Walk-in Drive at Mphasis – Frequently Asked Question?
What is the Mphasis walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3 LPA – 4 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information