Walk-in Drive at Tech Mahindra for Customer Support Associate role. 12 Pass candidate can apply for the post.
Table of Contents
Walk-in Drive at Tech Mahindra-Overview
- Company – Tech Mahindra(Walk in)
- Role – Customer Support Associate
- Qualification – 12Pass
- Experience – 0 – 5years
- Location – Kolkata
- Salary –1.75 LPA – 2.25 LPA
Walk-in Drive at Tech Mahindra -ABOUT COMPANY
Tech Mahindra is a leading global information technology services and consulting company based in India. It is part of the Mahindra Group, a diversified conglomerate with a presence in various sectors such as automotive, farm equipment, aerospace, and more.
Founded in 1986, Tech Mahindra has grown into a major player in the IT industry, providing a wide range of services to clients worldwide. The company offers services in areas such as application development, IT infrastructure management, cybersecurity, cloud computing, business process outsourcing (BPO), and consulting.
Walk-in Drive at Tech Mahindra – Customer Support Associate Responsibilities
- Responding to Customer Inquiries: Handling incoming customer inquiries through various channels such as phone calls, emails, live chats, or social media. Providing prompt and accurate responses to their questions or concerns.
- Troubleshooting Issues: Identifying and diagnosing customer issues, product or service-related problems, and offering effective solutions or workarounds.
- Providing Product/Service Information: Offering detailed information about products, services, features, pricing, and promotions to help customers make informed decisions.
- Order Processing and Tracking: Assisting customers with placing orders, verifying order details, and tracking shipment status to ensure timely delivery.
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Walk-in Drive at Tech Mahindra -Skills Required
- Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers and conveying information clearly and concisely.
- Empathy and Patience: The ability to understand and empathize with customers’ concerns, coupled with patience, is crucial in handling challenging situations and maintaining a positive customer experience.
- Problem-Solving Abilities: Strong problem-solving skills to identify issues, analyze situations, and find appropriate solutions to meet customer needs and resolve their problems.
- Product/Service Knowledge: In-depth knowledge of the company’s products, services, features, and policies is vital to address customer inquiries accurately and provide helpful guidance.
- Active Listening: The skill to actively listen to customers’ concerns, ask clarifying questions, and demonstrate that their issues are being understood and taken seriously.
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HOW TO APPLY FOR THE Walk-in Drive at Tech Mahindra INTERVIEW?
To apply for the Tech Mahindra walk -in Interview Candidate need to walk in to the Venue that is given below.
FOR KOLKATA LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role||Customer Support Associate|
|Contact no.||Sweta Ray ( 9874461048 )|
|Date||13th July – 22nd July ,|
|Time||9.30 AM – 5.30 PM|
|walk-in Address:||Tech Mahindra, DLF2, 3rd Floor, Block B, Rajarhat, Kolkata-700156|
|Click Here to Download Previous Year Placement Exam Questions Papers for TCS, Infosys, Wipro, Cognizant and more along with detailed solution.|
Walk-in Drive at Tech Mahindra – Frequently Asked Question?
What is the Tech Mahindra walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 1.75 LPA – 2.25 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.