Walk-in Drive at Walmart for Customer Support Roles . Any Graduate candidate can apply for the post.
Table of Contents
Walk-in Drive at Walmart -Overview
- Company – Walmart Walk-in
- Role – Customer Support
- Qualification – Any Graduate
- Experience – 0 – 5 years
- Location – Chennai
- Salary – 3lpa – 5lpa
ABOUT Walmart COMPANY
Walmart is a multinational retail corporation and one of the world’s largest and most prominent retail chains. Founded in 1962 by Sam Walton, the company is headquartered in Bentonville, Arkansas, USA. Walmart operates a vast network of hypermarkets, discount department stores, and grocery stores globally. It is known for offering a wide range of products, including groceries, electronics, clothing, and household items, at competitive prices. Walmart has played a significant role in shaping the retail industry through its innovative supply chain management and commitment to low-cost retailing. The company also operates an e-commerce platform, Walmart.com, to cater to online shoppers. Walmart’s mission is to help people save money and live better, making it a cornerstone of the global retail landscape.
Walk-in Drive at Walmart – Customer Support Responsibilities
- Responding to Customer Inquiries: Address customer inquiries and concerns through various communication channels, such as phone, email, chat, or social media. Provide accurate and timely responses to resolve issues or answer questions.
- Problem Resolution: Identify and troubleshoot customer problems or issues, offering practical solutions or escalating complex cases to higher levels of support when necessary. Maintain a customer-centric approach throughout the resolution process.
- Providing Product or Service Information: Offer detailed information about the company’s products or services, helping customers make informed decisions. This may involve explaining features, pricing, and benefits.
- Record Keeping: Maintain thorough and organized records of customer interactions, including notes on inquiries, issues, and resolutions. Accurate documentation is crucial for tracking customer histories and improving service quality.
- Feedback Collection: Gather customer feedback and suggestions, listening to their opinions and concerns. This feedback can be valuable for product or service improvements and enhancing the overall customer experience.
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Walk-in Drive at Walmart -Skills Required
- Communication Skills: Effective communication, both verbal and written, is fundamental. Customer support professionals must be able to convey information clearly and empathetically, actively listen to customer concerns, and respond professionally.
- Empathy: The ability to understand and empathize with customers’ feelings and perspectives is crucial. Demonstrating empathy helps build rapport, reassure customers, and foster a positive customer experience.
- Problem-Solving: Strong problem-solving skills are essential for identifying and resolving customer issues efficiently. Customer support professionals should be resourceful, patient, and capable of finding solutions to a wide range of problems.
- Technical Proficiency: Proficiency in using customer support software, CRM systems, and other tools is important for managing customer interactions, tracking cases, and providing timely responses.
- Time Management: Effective time management ensures that customer inquiries and issues are addressed promptly. Customer support professionals should be able to prioritize tasks, manage their workload efficiently, and meet service level agreements.
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HOW TO APPLY FOR THE Walk-in Drive at Walmart ?
To apply for the Walk-in Drive at Walmart Candidate need to walk in to the Venue that is given below.
FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW
|Role :||Customer Support|
|Experience||0 – 5 years|
|Contact :||Dinesh / Joshua|
|Date :||9th October – 14th October|
|Time :||9.30 AM – 11.00 AM|
|Address :||7th floor, B, Block, TECCI Park, 173, Old Mahabalipuram Road, Sholinganallur, Chennai, Tamil Nadu – 600119 (Landmark: Opp to Accenture, Karapakkam)|
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Walk-in Drive at Walmart – Frequently Asked Question?
What is the Walmart walk-in selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3lpa – 5lpa for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job information