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Walk-in Interview for Technical Customer Support Chat at Prodapt Solutions

Walk-in Interview for Technical Customer Support Chat at Prodapt Solutions.We are recruiting freshers candidates for the post of Technical Customer Support Chat.

Walk In Interview – Prodapt Solutions– Overview

  • Company – Prodapt Solutions walk-in
  • Roles – Technical Customer Support Chat
  • Qualification – B.A /B.Sc / BCA/B.Com in Any Specialization
  • Location – Chennai
  • Work Experience – freshers
  • Salary -3 LPA – 5 LPA

ABOUT Prodapt Solutions COMPANY

Prodapt Solutions is a global software and services company that focuses on digital transformation, serving clients in the telecommunications, media, and technology (TMT) industries. They provide a range of solutions, including software development, consulting, and managed services, aimed at helping businesses navigate and leverage the latest technological advancements.

The company offers services such as product engineering, network services, digital experience solutions, and consulting for digital transformation. Prodapt Solutions has a strong emphasis on assisting telecommunications and digital service providers in modernizing their operations, enhancing customer experiences, and accelerating their journey towards digitalization.

Walk In Interview - Prodapt Solutions
Walk In Interview – Prodapt Solutions for Technical Customer Support Chat

Walk In Interview -Prodapt Solutions – Roles & Responsibilities For Technical Customer Support Chat

  • Product Knowledge: Developing a deep understanding of the products or services being supported to provide accurate and helpful information to customers.
  • Documentation: Maintaining detailed records of customer interactions, technical issues, and solutions provided to create a comprehensive knowledge base for future reference.
  • Collaboration: Coordinating with other teams such as technical support, engineering, or product development to escalate complex issues and ensure timely resolution.
  • Feedback Collection: Gathering feedback from customers to identify common issues and potential areas for product or service improvement.
  • Continuous Learning: Staying updated with the latest product updates, industry trends, and technological advancements to provide the best possible support to customers.
  • Problem Resolution: Ensuring that customer issues are resolved efficiently and effectively, with a focus on providing a positive customer experience.
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Walk In Interview – Prodapt SolutionsSkills Required

  1. Excellent communication and interpersonal skills.
  2. Strong negotiation and persuasion abilities.
  3. Prospecting and lead generation skills.
  4. Customer relationship-building and management.
  5. Product and market knowledge.
  6. Sales strategy development and execution.
  7. Goal-oriented and results-driven.
  8. Time management and organizational skills.
  9. Adaptability and resilience in sales situations.
  10. Data analysis and CRM software proficiency.

HOW TO APPLY FOR Prodapt Solutions (Walk In Interview) ?

To apply for the Prodapt Solutions (Walk In Interview) Candidate need to walk in to the Venue that is given below.

FOR chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

RoleTECHNICAL/CUSTOMER SUPPORT CHAT
Experiencefreshers
Contact no.Krishna
Date6th November – 8th November,
Time10.00 AM – 3.00 PM
walk-in Address:Module 1, Tower 1 (6th Floor), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097
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Walk In Interview – Prodapt Solutions – Frequently Asked Question?

What is Prodapt Solutions (Walk In Interview) Selection Process?

The selection process will be based on a Written test followed by Technical and HR interviews.

What is the average salary for freshers?

The average of 3lpa – 5lpa is based on the reports of Glassdoor and Ambition Box.

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DISCLAIMER:

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

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