WORK FROM HOME JOB AT TESTBOOK – ANY GRADUATE

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TESTBOOK IS HIRING CUSTOMER SUPPORT – INTERN – WORK FROM HOME

Overview

Testbook is hiring Customer Support Intern for Mumbai Remote Area.Candidate should be graduate in any relevant field.

The complete details of this jobs are as follows:

  • Company – Testbook
  • Role – Customer Support – Intern
  • Qualification – Any Graduate
  • Experience – Freshers
  • Location – Mumbai ( Remote )

ABOUT COMPANY

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Testbook is an Indian multinational educational platform. The company headquarter is in Mumbai, Maharashtra, India. The company is a technology-based education company, providing e learning solutions to the students. It is the India’s one of the leading company with the high quality content. Testbook trained students under the best mentors and become an expert in specified field.

ROLES AND RESPONSIBILITIES FOR CUSTOMER SUPPORT- INTERN

  • Interact with customers
  • Work on solicit cross-selling and up-selling opportunities within the customer care experience
  • Run customer referral program
  • Track and report relevant customer care performance metrics
  • Capture and apply customer feedback
  • Document the customer interactions key points
  • Take ownership of customer issues

DESIRED CANDIDATE PROFILE

  • Excellent communication skills
  • Fluent in both English and Hindi
  • Ability to multitask
  • Attention to detail
  • Ability to honor deadlines
  • Empathetic approach to support

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DISCLAIMER :

The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee.Recuitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.