Work from Home Jobs in India with OJCommerce Careers : hiring As Customer Support Specialist-Voice Roles. Any Graduate Candidates can apply for the post.
Table of Contents
Work from Home Jobs in India with OJCommerce Careers – Overview
- Company – OJCommerce (Work from Home)
- Role – Customer Support Specialist-Voice
- Qualification – Any Graduate
- Experience – 2-4years
- Location – Remote
- Salary – 2 LPA – 3 LPA
Work from Home Jobs in India with OJCommerce Careers – ABOUT COMPANY
OJCommerce is an online retail company that specializes in offering a diverse range of products across various categories. The company is known for providing a convenient and user-friendly platform for customers to browse and purchase items such as home goods, furniture, electronics, sporting goods, and more. OJCommerce aims to deliver a positive shopping experience by offering competitive prices and a wide selection of products. Additionally, they often focus on customer satisfaction through efficient shipping and responsive customer service. Keep in mind that details about companies can change, so it’s recommended to check the latest information and reviews for the most up-to-date understanding of OJCommerce’s offerings and reputation.
Work from Home Jobs in India with OJCommerce Careers – Customer Support Specialist-Voice Responsibilities
- Phone Assistance: Handle inbound and outbound customer calls, addressing inquiries, resolving issues, and providing information about products or services.
- Problem Resolution: Effectively troubleshoot and solve customer problems, escalating issues as needed, and ensuring a satisfactory resolution to enhance customer satisfaction.
- Professional Communication: Maintain a positive and professional demeanor during customer interactions, actively listening to concerns and articulating information clearly to provide exceptional customer service.
- Documentation: Accurately record and document customer interactions, feedback, and issues in the system to contribute to a comprehensive customer service database and facilitate continuous improvement.
- Collaboration: Collaborate with team members and, when necessary, escalate more complex issues to higher-level support for resolution, ensuring a seamless and efficient customer support process.
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Work from Home Jobs in India with OJCommerce Careers – Skills Required
- Communication Skills: Excellent verbal communication skills are essential for conveying information clearly, actively listening to customer concerns, and articulating solutions in a professional and empathetic manner.
- Problem-Solving Abilities: Strong problem-solving skills enable a Customer Support Specialist-Voice to analyze customer issues, identify root causes, and provide effective solutions or escalate problems to higher levels of support when necessary.
- Customer Focus: A deep understanding of customer needs and a customer-centric approach are crucial for delivering exceptional service and ensuring a positive customer experience.
- Adaptability: The ability to adapt to different customer personalities, handle diverse inquiries, and navigate various situations contributes to a successful customer support specialist in a voice-based role.
- Multitasking: Efficient multitasking skills are important for managing phone calls, documenting customer interactions, and navigating computer systems simultaneously, ensuring that each customer receives timely and accurate assistance.
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HOW TO APPLY FOR Work from Home Jobs in India with OJCommerce Careers?
To apply for the Work from Home Jobs in India with Woolsocks Careers– interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Work from Home Jobs in India with OJCommerce Careers company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Customer Support Specialist-Voice (Remote)
Work from Home Jobs in India with OJCommerce Careers – Frequently Asked Question ?
What is the OJCommerce selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 2 LPA – 3 LPA for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.