Work from home Jobs Opening in Test Gorilla for Customer Success Representative. 12 Pass,Any Graduate candidate can apply for the post.
Table of Contents
Work from home Jobs Opening in Test Gorilla – Overview
- Company – Test Gorilla Work from Home
- Role – Customer Success Representative
- Qualification – 12 Pass,Any Graduate
- Experience – 0 -3 years
- Location – remote
- Salary –3Lpa – 5 lpa
Work from home Jobs Opening in Test Gorilla – ABOUT COMPANY
At TestGorilla, we envision a world where everyone has their dream job. To achieve this, employers and employees need to have the right information about each other.
We started in 2020 by building a screening platform that enables employers to evaluate candidates in the skills that matter most for success in a role. Our product replaces subjective, incomplete, and often inflated CVs with objective, reliable, and fair test results measuring aptitude, practical job skills, motivation, and culture add.
Work from home Jobs Opening in Test Gorilla – Customer Success Representative Responsibilities
- Onboarding and Implementation: Assisting customers with the onboarding process, guiding them through product implementation, and providing necessary training and resources.
- Relationship Management: Building and maintaining strong relationships with customers, understanding their goals, and ensuring that their needs are met.
- Customer Support: Providing timely and effective support to customers, addressing any inquiries, issues, or complaints they may have.
- Proactive Outreach: Proactively reaching out to customers to offer assistance, gather feedback, and identify opportunities for upselling or cross-selling.
- Product Knowledge: Maintaining a deep understanding of the product or service offerings to effectively address customer queries and provide appropriate solutions.
- Customer Feedback Analysis: Collecting and analyzing customer feedback to identify areas for improvement and communicate these insights to the relevant teams within the organization.
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Work from home Jobs Opening in Test Gorilla – Skills Required
- Communication Skills: Strong verbal and written communication skills to effectively engage with customers, understand their needs, and convey information clearly and concisely.
- Empathy: The ability to empathize with customers, understand their concerns, and demonstrate a genuine desire to help them achieve their goals.
- Problem-Solving: The capability to identify issues, analyze problems, and provide effective solutions to address customer challenges or inquiries.
- Product Knowledge: A comprehensive understanding of the product or service offered, including its features, functionalities, and benefits, to assist customers effectively.
- Customer Service Orientation: A strong focus on providing excellent customer service and ensuring that customers’ needs are met in a timely and satisfactory manner.
- Relationship Building: The capacity to build and maintain strong, long-term relationships with customers, fostering trust and loyalty.
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HOW TO APPLY FOR Work from home Jobs Opening in Test Gorilla 2023?
To apply for the Work from home Jobs Opening in Test Gorilla – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Work from home Jobs Opening in Test Gorilla company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate
- information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Customer Success Representative-Remote
Work from home Jobs Opening in Test Gorilla – Frequently Asked Question ?
What is the Test Gorilla Work from Home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 3Lpa – 5 lpa for the this role.
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The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.