XPRESSBEES WALK IN – INTERVIEW CUSTOMER CARE EXECUTIVE – ANY GRADUATE

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XPRESSBEES WALK IN –  INTERVIEW CUSTOMER CARE EXECUTIVE – ANY GRADUATE

OVERVIEW

Xpressbees walkin Interview for Customer Care Executive for Noida location. Candidate with 0-2 Years of Experience can apply for the role .

The complete details of this jobs are as follows :

  • Company – Xpressbees
  • Role – Customer Care Executive
  • Qualification – Any graduate
  • Experience – 0-2 years
  • Location – Noida

ABOUT COMPANY

XpressBees a logistics company started in 2015 is amongst the fastest growing companies of its sector. While we started off rather humbly in the space of ecommerce B2C logistics, the last 5 years have seen us steadily progress towards expanding our presence. Our vision to evolve into a strong full-service logistics organization reflects itself in our new lines of business like 3PL, B2B Xpress and cross border operations. Our strong domain expertise and constant focus on meaningful innovation have helped us rapidly evolve as the most trusted logistics partner of India. We have progressively carved our way towards best-in-class technology platforms, an extensive network reach, and a seamless last mile management system.

WHAT YOU WILL BE DOING AS CUSTOMER CARE EXECUTIVE – FOR NOIDA LOCATION

  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Identifying and driving large teams, key accounts, managing portfolio, expanding client base for augmenting turnovers and achieving desired targets / goals.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • Revenue enhancement by maintain define customer SLAs with help of internal Stake holders.
  • Business Growth and Optimization.
  • Process Development and Enhancement

QUALIFICATION/ SKILLS REQUIRED FOR THE JOB

  • Computer knowledge ( excel, vlookup, hlookup ,ms word,ms office)

INTERESTED CANDIDATES CAN WALK- IN DIRECTLY TO VENUE FOR INTERVIEW

LOCATION – NOIDA

Date & Time – 26th Dec – 30th Dec, 11.30 AM – 4.00 PM

Venue – World Trade Tower, Upper Ground Floor, Smart Work Plot No, 1, Delhi Noida Direct Flyway, Central Auto Market, Block C, Block B, Sector 16, Noida, Uttar Pradesh 201301 Contact Person -Alka sharma

Contact – Kanchan Sharma (9175042583)