Capita Permanent Work From Home: Hiring As Executive – Customer Services role . Any Graduate Candidates can apply for the post.
Table of Contents
Capita Permanent Work From Home – Overview
- Company – Capita Work From Home
- Role – Executive – Customer Services
- Qualification – Any Graduate
- Experience – 0-1 years
- Location – Pune (Hybrid)
- Salary- 4 Lpa – 7lpa
ABOUT Capita COMPANY
Capita is a prominent business process outsourcing company that provides a diverse range of technology-enabled business services. With a focus on delivering innovative solutions, Capita offers comprehensive support in areas such as customer management, digital technology, software solutions, and consulting services. The company caters to various sectors, including government, healthcare, education, and financial services, and is dedicated to providing remote work opportunities that allow individuals to contribute to the organization’s mission from the comfort of their homes. With a commitment to fostering a collaborative and inclusive work environment, Capita continues to create meaningful employment opportunities for remote workers worldwide.
Capita Permanent Work From Home – Executive – Customer Services Responsibilities
- Addressing customer inquiries and concerns promptly and courteously.
- Providing accurate product or service information to customers.
- Resolving customer complaints effectively and efficiently.
- Assisting customers with order placement, tracking, and returns.
- Maintaining a positive and helpful attitude to ensure customer satisfaction.
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Capita Permanent Work From Home – Skills Required
- Strong communication skills, both verbal and written, for effective interaction with customers and team members.
- Exceptional problem-solving abilities to address customer concerns and find suitable solutions.
- Proficiency in customer relationship management systems to manage inquiries, complaints, and transactions efficiently.
- Ability to remain calm and composed under pressure while maintaining professionalism and empathy.
- Leadership skills to guide and motivate the customer service team, fostering a culture of excellence and continuous improvement.
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HOW TO APPLY FOR Capita Permanent Work From Home ?
To apply for the Capita Permanent Work From Home – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Capita company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
Role – Executive – Customer Management -REMOTE (Pune Location)
Capita Permanent Work From Home – Frequently Asked Question ?
What is the Capita selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 Lpa – 7lpa for the this role.
What does Capita do?
Capita is a leading provider of business process services, driven by data, technology and people.
Is Capita a BPO?
Established in 2004, Capita India is part of Capita plc, the UK’s No. 1 business process management (BPM) and professional services company.
Is Capita India a good company to work for?
Work environment is very good.
What is the job of customer service executive?
Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.
Is customer service executive a BPO job?
Managing and leading the customer support team is a vital part of the roles and responsibilities of a customer care executive in a BPO.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
