PeopleGrove Work From Home Job Vacancy Hiring 2+ years of experience. Candidates with Bachelor’s degree are eligible to apply for the job role.
Table of Contents
PeopleGrove Work From Home Job – Overview
- Company – PeopleGrove work from home
- Role –Product Success Specialist
- Qualification – Bachelor’s degree
- Experience – 2+ years
- Location – Remote Mumbai
- Salary – 4 LPA – 5 LPA
ABOUT PeopleGrove COMPANY
PeopleGrove is a software company that specializes in building community engagement platforms for educational institutions. Their platform enables schools to connect students, alumni, mentors, and advisors in a meaningful way, fostering mentorship, career development, and networking opportunities. PeopleGrove’s goal is to empower individuals to achieve their academic and professional goals by leveraging the power of community and mentorship.
PeopleGrove Work From Home Job – Roles & Responsibilities For Product Success Specialist
- Monitor the administrator and end user support queues for questions, feedback, and issues, providing prompt responses that unblock users
- Collaborate with new PeopleGrove partners on successful platform configuration
- Coordinate and host video calls with partners to guide them through solutions as needed
- Help customers solve problems in a kind and compassionate way, equipping them with tools to resolve issues on their own when possible
- Become a product expert: you’ll receive extensive product training and stay informed on product updates and new features
- Identify, troubleshoot, document, and escalate bugs to our engineers
- Work collaboratively with Product, Engineering, and Customer Success teams in support of the customer
- Support projects related to process improvement and team efficiency
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PeopleGrove Work From Home Job – Skills Required for Product Success Specialist
- Knowledge of Zendesk, Jira, and other customer support tools
- Experience troubleshooting technical issues related to SSO, APIs, and data management
- 2+ years of experience providing remote customer support
- Strong written and verbal English language skills
- Solution-oriented and capable of working through issues independently and collaboratively
- Experience leading customer-facing video calls highly desirable
- Experience managing simultaneous priorities and projects to on-time completion
- Self-starter who exhibits a sense of urgency and ownership over their work
- Proficient in explaining complex topics in a clear and simple manner
- Curious about the way things work and eager to share knowledge with others
- An empathetic and compassionate approach to providing support
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HOW TO APPLY FOR PeopleGrove Work From Home Job 2024 ?
To apply for the PeopleGrove Work From Home Job – interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE BELOW LINK
ROLE- Product Success Specialist (Remote Mumbai)
PeopleGrove Work From Home Job– Frequently Asked Question?
What is the PeopleGrove work from home selection process?
The selection process will be based on a Written test followed by Technical and HR interviews.
What is the average salary for the post?
The average salary is 4 lpa – 5 lpa for the this role.
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DISCLAIMER:
The Recruitment Information Provided above is for Informational Purposes only . The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
